Full terms and conditions

The legal bit

OUR TERMS
Ski Yeti Magic provides emails alerting you to ways of putting together cheap ski deals yourself. By registering on the Website you are agreeing your acceptance of:

• These Terms;
• Our Privacy and Cookies Policy.

Please read these terms carefully before you register to use the Website. These terms tell you who we are, how we will provide our service to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

In these terms:
Website means: https://skiyetimagic.co.uk

INFORMATION ABOUT US
We are Ski Yeti Magic, www.skiyetimagic (“Website”) and if you need to contact us please feel free to write or email us on skiyetimagic@gmail.com.
If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us during the registration process.
Our use of the word “writing” or “written” in these terms includes emails.

OUR CONTRACT WITH YOU
Our acceptance of your registration on the Website will take place when we email you to confirm it, at which point a contract will come into existence between you and us.
The Website is only applicable to flight and trip information from mainland UK travelling to Europe and intended for and directed to users from mainland UK.

THE WEBSITE
It is free to register for the Website basic member level. Information on what this will include is available on our site.
Premium Membership is available at any time and the information on what is included and pricing can be found on the Website. If you wish to change the length of your Premium Membership before it expires, please contact us and we will let you know if that is possible.

You cannot book flights, transfers or accommodation directly through Ski Yeti Magic. We provide our members with basic information on the flights, transfers and accommodation deals we have found, but any contract that you enter into with an airline or agent, transfer provider, accommodation provider or any other relevant third party is between you and that airline or agent, transfer provider, accommodation provider or third party and at no time will a contract be entered into between you and us in regard to those services.
The prices we give at time of sending out/publishing on site are a guide price only and are set by external providers. We will quote with a ‘researched on’ date to give you an idea of when this price was live.
We may have to change the Website from time to time (a) to reflect changes in any relevant laws and regulatory requirements; and (b) to implement minor technical adjustments and improvements, for example; to address a security threat. These changes will not affect your use of the Website.

PROVIDING THE SERVICE
We will start sending you emails within 6 working days of your registering for our services.
By purchasing the Premium Membership you are entering into a contract with us for the period as set out and selected by you on the registration form (“Term”)  As a Premium Member you agree that you will only use our services for your own personal benefit.

If our supply of our services, the Website is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a pro-rata refund for the period that the Website could not be used.
We may have to suspend use of the Website to: (a) deal with technical problems or make minor technical changes; (b) update the Website to reflect changes in relevant laws and regulatory requirements; or (c) make changes to the Website.
We will contact you in advance to tell you we will be suspending supply of our services, unless the problem is urgent or an emergency. If we have to suspend the services for longer than 30 consecutive days in any Term for Premium Members, we will adjust the price so that you do not pay for the services while it is suspended.
You may contact us to end the contract if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 180 consecutive days and we will refund any sums you have paid in advance for the services in respect of the period after you end the contract.
We use our best endeavours to ensure that the information we provide is as accurate as possible by monitoring the internet for the best flight, transfer and accommodation deals but we are reliant on those resources and therefore please be aware of the following:
• We cannot guarantee that the deals provided by us are as good as, or better than, offers made directly by airlines or by other third parties.
• We provide information on a wide range of service providers but there may be other direct or third party service providers available on the market which may be more appropriate or suitable for you than those identified by us.
• Any links to third party websites that we provide are provided for your interest and convenience only. These websites are owned and operated by third parties over whom we do not have control. We do not endorse, recommend or accept responsibility for such third parties or their services, their websites or for any information, opinions or views given or advice provided by such third parties (whether on their websites or otherwise).

We are only providing information on the deals and offers available but none of the information we provide amounts to a recommendation or endorsement by us in respect of such service providers. The information we provide is for general information purposes only, and should not be relied upon by you, and is provided so that you can select services that you feel are most appropriate to meet your needs.

The information and descriptions of deals that we provide may not represent the complete descriptions of all the features and terms and conditions of those deals. You must ensure that you carefully read all the features and terms and conditions (including those contained on a service providers website) of any deal or service before applying for it.

YOUR RIGHTS TO END THE CONTRACT
Your rights when you end the contract will depend on whether there is anything wrong with the services, how we are performing, and when you decide to end the contract:

CHANGES TO SERVICE
If for any reason you feel you want to end the contract because of something we have done or have told you we are going to do.

The reasons are:
(a) we have told you about an upcoming change to the services or these terms which you do not agree to.
(b) there is a risk that the supply of our services may be significantly delayed because of events outside our control;
(c) we have suspended simultaneously our services, use of the email and the Website for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 10 working days; or
(d) you have a legal right to end the contract because of something we have done wrong.

YOU HAVE CHANGED YOUR MIND ABOUT SIGNING UP
Your rights if you decide you no longer wish to use the service.

For most services paid for online you have a legal right to change your mind within 14 days and receive a refund. Under these terms, if you have paid for Premium Membership then you can cancel your Membership up to 30 days from the start of the Membership and we will provide you with a full refund.

OTHER CIRCUMSTANCES

Even if we are not at fault you can still end the contract but you will not be entitled to a full refund for the Term once we have started providing our services. We refer to Consumer Contracts Regulations 2013 and exercising your right to change your mind.

HOW TO END THE CONTRACT WITH US (INCLUDING IF YOU HAVE CHANGED YOUR MIND)
To end the contract you need to contact us at skiyetimagic@gmail.com  if you are a Premium Member.
If you are a free member then unsubscribe by replying to the email with “unsubscribe” as the title (as detailed on the base of our emails)
If any refund after cancellation is due to you, it will be paid to you by a PayPal refund.

PRICE AND PAYMENT FOR PREMIUM MEMBERSHIP
The costs of the Membership will be as set out on the Website.
The charge for each subsequent renewal/Term will be as set out on the Website, but we reserve the right to increase the renewal fee upon our giving to you in writing at least 28 days’ notice prior to a renewal period/new Term.
Details of how to make payment can be found on the Website. Payments can be made by debit and credit card and PayPal through PayPal system.

AUTOMATIC RENEWAL OF MEMBERSHIP
Premium Membership will automatically renew for a further Term at the end of a Term. If you do not wish for the membership to renew then please contact us at least 3 working days prior to the expiry of the Term to inform us that you do not wish to renew.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract (or our failure to use reasonable care and skill) but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products, including the right to receive products which are: as described and match information we provided to you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care.
If the Website which we have supplied

damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge, or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
We are not liable for business losses. We only supply our services for domestic and private use. If you use the Website for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

SOCIAL GROUP SKIING

It is a requirement that you are fully covered with snow sports and travel insurance to join any and all of our group trips. This insurance must cover you for all terrain snowsports activities as well as the travel itinery of the trip. The group flights, accommodation and transfers are booked as a contract between each individual attendee and the provider and Ski Yeti Magic is not responsible for the contract between you and the provider. Each individual trip will require you to be of a certain standard of skiing set out in each individual trip description and we will endeavour to keep to these ski levels. We cannot be held resposible for differences in conditions which may affect the ski areas (eg. weather may effect piste conditions making skiing more difficult or runs open/closed). You participate in snowsports entirely at your own risk and our recommendations are opinion based and cannot be read as fact. Skiing and snowboarding can be dangerous and we encourage our members to take part sensibly.

OUR RIGHTS TO END THE CONTRACT
We may end the contract if you break it. We may end the contract at any time by writing to you if: (a) you do not make any payment to us when it is due and you still do not make payment within 5 days of us reminding you that payment is due; (b) if you breach any of the terms of this agreement, the license agreement, the privacy or cookies policy.
You must compensate us if you break the contract. If we end the contract in the situations set out in Clause 11 we may charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
We may withdraw the Website. We may write to you to let you know that we are going to stop providing the Website. We can do this at any time without notice to free members. For Premium Members we will let you know at least 28 days in advance of our stopping the supply of the Website and will refund pro-rata for the period that our services will not be provided in a Term.

IF THERE IS A PROBLEM WITH THE WEBSITE OR OUR SERVICES
If you have any questions or complaints, please contact us. You can email us at skiyetimagic@gmail.com.

Summary of your legal rights:
We are under a legal duty to supply services that are in conformity with this contract. Nothing in these terms will affect your legal rights.

Summary of your key legal rights:
This is a summary of your key legal rights. These are subject to certain exceptions.
If your digital content is faulty, you’re entitled to a repair or a replacement. If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back if you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation.

HOW WE MAY USE YOUR PERSONAL INFORMATION
Please refer to our full Privacy and Cookies Policy below.

OTHER IMPORTANT TERMS
We may transfer our rights and obligations under these terms to another organisation in the unlikely and unforeseeable event of an acquisition.
You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date. For example, if you miss a payment and we do not follow up, but we continue to provide the product, we can still require you to make the payment at a later date.
Alternative dispute resolution: Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact an alternative dispute resolution provider however, we are not members of any ADR at present. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.
For further questions email skiyetimagic@gmail.com

Cookie policy

The law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our website and consent to cookies being stored on your computer (laptop/mobile/tablet).

What are cookies?
A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie’s abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.
When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colour schemes.
Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.

Most common cookies
Session cookies
These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.
Persistent cookies
These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).
First and Third Party cookies
This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.

Exceptions
There are some exemptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.

Our use of cookies
• We use cookies to improve your experience on our websites and for functionality purposes, for example, if you choose to buy any of our products and services, you must consent to us placing a cookie on your computer;
• We also use cookies to understand your usage of our website;
• We have partners who have referred clients and in using cookies, we track referred sales so we can compensate our partners accordingly;
• We also use cookies for remarketing purposes, for example, once you have been on our site which is hosted on the Fasthosts website and then you visit another website which has Google adverts, you will see a Fasthosts advert to remind you of our products and services.

Privacy and GDPR

What data do we collect?
Ski Yeti Magic collects the following data:
• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?
You directly provide Ski Yeti Magic with the data we collect when you sign up. We collect data and process data when you:
• Register online or take up membership for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or groups or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?
Our Company collects your data so that we can:
• Process your membership and manage your account.
• Email you regular ski deal updates.
• If you are asked and you agree, Ski Yeti Magic will share your data with our partner companies so that they may offer you their products and services.

When Ski Yeti Magic processes your order, it may send your data to, and also use the resulting information from, credit reference agencies and online providers like PayPal to prevent fraudulent purchases.

How do we store your data?
Ski Yeti magic securely stores your data on Gmail and a Google Drive. Ski Yeti Magic will keep your member details for 5 years. Once this time period has expired, we will delete your data by removing from Gmail its and Google drive databases.

Marketing

Ski Yeti Magic may like to send you information about products and services of ours that we think you might like in the future, as well as those of potential partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Ski Yeti Magic from contacting you for marketing purposes or giving your data to other members of Ski Yeti Magic.

If you no longer wish to be contacted for marketing purposes please contact us at skiyetimagic.co.uk

What are your data protection rights?

Ski Yeti Magic would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to make a request request to Ski Yeti Magic for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Ski Yeti Magic correct any information you believe is inaccurate. You also have the right to request Ski Yeti Magic to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Ski Yeti Magic erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Ski Yeti Magic restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Ski Yeti Magic’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Ski Yeti Magic transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 01525 851433
Or write to us:skiyetimagic@gmail.com

Privacy policies of other websites

Ski Yeti Magic website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. Ski Yeti Magic works with PayPal to process payments. Please refer to their terms and conditions regarding payment processing information.

Changes to our privacy policy

Ski Yeti Magic keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7th January 2020.

How to contact us

If you have any questions about Ski Yeti Magic’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:skiyetimagic@gmail.com

Call us:01525851433

Or write to us at:29 Springfield Road, Linslade, Beds LU& 2QS

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.